If you want to make your dental office run more smoothly, it’s best to start small. Some small changes can have an effect that you might not expect. You can make sure your patients get the best health care while helping your staff and cutting down on work that isn’t necessary.
Think About Patient Care
Anything you can do to help your patients more is something you should think about. But what small steps can you take to improve your care of patients while also making you more efficient? Even though it doesn’t make sense, there are ways to improve patient care while also making support staff’s jobs easier.
Your staff can get help from AI automation at every stage of a patient’s journey, beginning with enrollment. At the same time, it can make it easy to hear from patients. Medifit can also help you to set up a welcoming place for your patients to visit.
If you only focus on the core of the business, which is healthcare, you will miss out on many other things that your business and customers need. How much time does your staff spend sorting through registration papers or making calls to keep customers? You can get that time back and use it to make patients’ lives better.
Everything to do with taking care of patients and automating tasks with AI comes down to data. The more precise, clean, and reliable the data, the more effectively you can use smooth AI operations to improve patient care.
Improve The Flow Of Your Patients
Even if you think you’re doing everything right, the demands of reporting and patient flow can make a patient less happy. A missed chance is an EHR that needs too many entries or anything else that makes you look at the keyboard or screen instead of the patient.
How can you start to make the flow of your patients more smooth? Here are some tips:
- Use digital check-in if you can to cut down on wait times and make better use of waiting rooms.
- Make new rules to make appointments easier and more efficient.
- Use video chats, SMS check-ins, and to find out what patients are worried about or have questions about.
- Your office runs well if a patient can walk in, check-in, see the dentist and leave quickly. But as soon as people start to wait, the office gets very busy. Use tech and set realistic time or booking expectations to keep your patients coming in.
Delegate The tasks
If you want something done well, you should do it yourself. But if you want something done at all, you should delegate it. Office managers and owners of practices often do things they shouldn’t. Give team members administrative tasks, or think about bringing in a scribe.
Think about your staff as well. You can hire someone else to do tasks that aren’t their primary job. Refrain from wasting time by trying to do too many things at the same time.
As you delegate and give yourself more freedom in your daily work, so can your staff. Give your employees more freedom. If someone needs the morning off, encourage them to switch shifts, but don’t forget to add an extra layer of support. Make sure you always have backups and plan carefully to handle regular workloads and for things that might go wrong.
Part of building employer trust is giving tasks to employees and giving them the power to do them. Make your team’s schedules easier to understand, give them some say in how they work, and let them do the most important work they can.
Time To Make Improvements
Every manager or owner of a practice wants it to work well without putting patient care at risk. This seems like a big task, but if you make many small changes to how you do things every day, you can make big changes quickly.
Remember to use technology, especially systems that can make a huge difference in how much your staff has to work to record or sort information. Then, pay attention to how your patients are coming and going. Automate what you can, plan things out, and give tasks to others with purpose. These top ways to improve your dental office can be put to use right away.